As part of our commitment to make home care as easy and convenient as possible, we have developed a proprietary process to effectively manage our team of Qualified Caregivers. Our process ensures that our Qualified Caregivers arrive to your loved one’s home on-time, as scheduled, to provide quality care as promised. Enjoy the peace of mind from knowing that 123 Home Care will be there to provide high-quality care for your loved one when you and your loved one expect it!
Every night, we send an email/text reminder to each of our Qualified Caregivers detailing their upcoming shifts (including Customized Care Plan and schedule) for the following day. This ensures that our Qualified Caregivers are prepared and at their best when they arrive at your loved one’s home.
Our state-of-the-art software allows our Qualified Caregivers to “clock-in and -out” for shifts by telephone, which gives us the ability to proactively ensure that they arrive to your loved one’s home on-time, as scheduled, to provide quality care as promised. Our system notifies us within minutes in the event a Qualified Caregiver is delayed, which allows us to promptly address your loved one’s needs in real-time.